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Privacy Policy

Effective Date: January 1, 2026
Last Updated: January 1, 2026

Habakkuk Logistics LLC (“Company,” “we,” “us,” or “our”) operates a hospitality management business providing short-term vacation rental services, including property management, guest communications, reservations, and related services (the “Services”). This Privacy Policy describes how we collect, use, disclose, and protect personal information.

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1. Information We Collect

We may collect the following categories of information:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Government-issued ID information (where required for booking or compliance)

b. Booking and Stay Information

  • Reservation details (dates, property, number of guests)

  • Payment status (payment processing handled by third-party platforms or processors)

  • Guest communications and support inquiries

c. Technical Information

  • IP address

  • Browser type and device information

  • Cookies and similar tracking technologies

d. SMS Communication Data

  • Mobile phone number

  • Message content

  • Message timestamps and delivery status

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2. How We Use Information

We use personal information to:

  • Manage reservations and guest stays

  • Communicate with guests before, during, and after stays

  • Provide customer support

  • Comply with legal, tax, and regulatory requirements

  • Improve our Services and operations

  • Send operational and transactional messages, including via SMS (see Section 6)

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3. Information Sharing and Disclosure

We do not sell personal information.

We may share information only as necessary with:

  • Booking platforms (e.g., Airbnb, Vrbo) in connection with reservations

  • Service providers performing services on our behalf (e.g., cleaning coordination, IT systems, SMS delivery vendors)

  • Legal or regulatory authorities when required by law

Personal information is not shared with third parties for their marketing purposes.

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4. Cookies and Tracking Technologies

We may use cookies or similar technologies to operate our website, analyze usage, and improve functionality. You may adjust browser settings to refuse cookies, though some features may not function properly.

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5. Data Retention and Security

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy or as required by law. We implement reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, disclosure, or misuse.

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6. SMS Messaging and Text Communications

By providing your mobile phone number and opting in, you consent to receive SMS messages from [Company Name]. These messages may include booking confirmations, check-in/check-out information, property updates, customer support communications, and other service-related notifications.

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SMS Terms:

  • SMS messages will inform recipients that they are consenting to receive messages from the Company.

  • Personal information collected for SMS purposes will not be shared with third parties for marketing purposes.

  • Message frequency may vary depending on booking activity and service needs (e.g., recurring or event-based messages).

  • You may reply STOP at any time to opt out of future SMS messages.

  • You may reply HELP for additional information.

  • Message and data rates may apply, depending on your mobile carrier.

Opting out of SMS messages may limit our ability to provide time-sensitive service communications.

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7. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access or request a copy of your personal information

  • Request correction or deletion of personal information

  • Withdraw consent for certain communications

Requests may be submitted using the contact information below.

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8. Third-Party Links and Platforms

Our Services may link to or rely on third-party platforms (such as booking marketplaces). We are not responsible for the privacy practices of those third parties. Their privacy policies govern their data handling.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our Services constitutes acceptance of the updated Policy.

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10. Contact Information

If you have questions about this Privacy Policy or our data practices, contact:

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Habakkuk Logistics LLC
2 Union St, Norwich CT 06360
info@habakkuklogistics.com
 

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